Warranty

LIMITED WARRANTY AND OTHER TERMS

Two-Year or 1,000 Kilometre Limited Warranty - Frame, front fork, battery, and electrical components (“Warranty”)

MURF Electric Bikes (“MURF”) warrants that the frame, front fork, battery, and electrical components, including the display screen of all new MURF Electric Bikes (“Bikes”) are warranted to the original retail purchaser (“Purchaser”) against manufacturing defects in materials and/or workmanship for a period of two (2) years or 1,000km from the date of original retail purchase (warranty is non-transferable) The defective product will be replaced or repaired at MURF’s sole option. The original receipt of purchase is required to establish proof of purchase and warranty date and must be provided to MURF for all warranty claims. All replacement parts, including frames, will be warranted for the balance of the original warranty period. Replacement will be honoured only by MURF. You are responsible for paying the following costs associated with the replacement: applicable taxes, parts, labour and return shipping for any items that Murf determines are not covered by this Warranty. Please contact MURF at info@murfelectricbikes.com or 949-218-5920 before returning any potentially warranted part to MURF.

This Warranty applies to Bikes purchased in Australia and is in addition to any rights the Purchaser may have in his or her state of residence. If any portion of this Warranty is not in compliance with any particular state or local law, that portion of the Warranty shall be stricken or reformed and all other portions of this Warranty shall remain in full force and effect.

This Warranty does not apply to (1) ordinary wear and tear; (2) Bikes which have not been properly assembled or maintained; (3) Bikes which have been crashed, neglected, or subject to improper use; (4) damage caused by accessories which have been improperly installed or were not intended for use on the Bike; (5) corrosion; (6) Bikes or components which have been modified from their original condition.

This is a full and complete statement of MURF’s warranty for its Bikes. No other warranty is expressed or implied, nor can anyone create any other warranty regarding any MURF Bike or any of its parts and components other than as expressly stated herein. MURF shall not be liable under this Warranty for any incidental or consequential damages, nor in an amount greater than the original purchase price of the Bike, to the extent permitted by law. MURF also disclaims any and all implied warranties, including those of merchantability and fitness for a particular purpose. Some states do not allow for the exclusion of implied warranties or limitations on incidental and consequential damages, so these limitations may not apply to every Purchaser of a Bike.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

NSW

Salamander Cycles
Shop 9, Oasis Centre, 3 Town Centre Circuit, Salamander Bay, NSW, 2317
(02) 4984 7188

NSW – Northern Rivers

The Bicycle Emporium
Ballina
02 6681 4045

NSW – Mid North Coast

Ventoux Cycles
Coffs Harbour
02 6651 3355

NSW – Newcastle

Drift Bikes 
Newcastle
02 4962 1060

NSW – Central Coast

AA Cycles
Charmhaven
02 4393 5660

NSW – Sydney

Northern Beaches Cycles
Northern Beaches
02 9913 8455

Sydney Electric Bikes 
Cronulla
0480 018 349

NSW – South Coast

B-Line Cycles
Wollongong
0491 179 183

NSW – Illawarra

Riding For Life
Ferry Meadow
0412 974 032

QLD – Sunshine Coast

Pool Supply Co
Buddina
0456 406 040

QLD – Far North Queensland

Cairns Electric Bikes
Cairns
07 4051 4470

VIC – Melbourne

The Rapid Wrench 
Melbourne
0416 177 802

WA

Jet Cycles WA
2280 Albany Hwy, Gosnells, WA, 6110
(08) 9398 2359